Advice-seeking and advice-utilization for hiring decisions

Autor(en)
Oliver Fabel, Christian Hopp, Alexander Speil
Abstrakt

We study a large-scale, partially outsourced recruitment process. A specialized consultancy assesses applicants' soft-skills on behalf of a client firm, who retains agency over the hiring decision. We conceptualize this collaboration as an advice-seeking, advice-utilization process and analyze the effectiveness of hiring recommendations provided in influencing the client's hiring decisions. Two external HR specialists not only differ in their soft skill ratings, but also differ in their aggregation of these ratings into their hiring recommendations. The consultants' recommendations are particularly helpful in separating very suitable from clearly unsuitable candidates but are less effective in the mid-tier of the skill distribution.

Organisation(en)
Institut für Betriebswirtschaftslehre, Institut für Business Decisions and Analytics, Forschungsgruppe Workflow Systems and Technology
Externe Organisation(en)
International Personnel Management, Universität Wien, Rheinisch-Westfälische Technische Hochschule Aachen (RWTH)
Journal
Managerial and Decision Economics
ISSN
0143-6570
DOI
https://doi.org/10.1002/mde.3138
Publikationsdatum
01-2020
Peer-reviewed
Ja
ÖFOS 2012
Unternehmensberatung
Schlagwörter
ASJC Scopus Sachgebiete
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Link zum Portal
https://ucris.univie.ac.at/portal/de/publications/adviceseeking-and-adviceutilization-for-hiring-decisions(1954a646-8d39-4d4b-a6b2-11897376de0e).html